Patient Resources


All patients at the Spalding University Center for Behavioral Health can expect compassionate and ethical care intended to empower them to live a more balanced life. Through one-on-one, group or couple therapy, patients may gain the skills and understanding to achieve their individualized goals.

WHAT TO EXPECT AT MY FIRST APPOINTMENT
We encourage all first-time patients to complete new patient forms before your appointment at the Center. You may download and print them from the link below. Please bring your completed paperwork with you on your first visit. If you are unable to fill out the forms ahead of time, please arrive 20 minutes before your appointment to complete the necessary forms.

WHAT TO BRING TO MY FIRST APPOINTMENT

  • Check or cash payment
  • Completed new patient forms (see below)
  • A list of your current medications and dosages
  • Names and contact information of previous treatment providers
  • Records of previous psychological evaluations or testing

COST
The Center is a low-cost, outpatient provider. Fees, collected at the time of service, are determined by annual income and family size. Proof of income may be required to qualify for reduced fees. Check or cash payment will be accepted.

HOURS OF OPERATION AND LOCATION
Spalding CBH services are available by appointment only.

The Center is located on Spalding University’s campus in the east wing of the Mansion Complex (851 S. Fourth Street Louisville, KY 40203). Follow either Third or Fourth Street to York Street and then head south on to Library Lane.

PARKING
The Center offers free parking. A Spalding University parking pass will be emailed or mailed to clients with an appointment confirmation.

CONFIDENTIALITY
Psychological service medical records are confidential. Your clinician will review confidentiality with you at your first meeting. All services and records are delivered and maintained according to the highest professional ethics and in compliance with Kentucky state laws and regulations.

NONDISCRIMINATION POLICY
Spalding University Center for Behavioral Health does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, age, disability, religion, sex, pregnancy, sexual orientation, gender identity, marital status, military status, veteran status or other protected status.

INCLEMENT WEATHER PROCEDURES
The Spalding University Center for Behavioral Health  will follow the same inclement weather procedures set for Spalding University.
If you are scheduled for therapy and the Spalding CBH is closed due to the weather, you will receive a phone call notifying you that the Spalding CBH will be closed. You can also check the local news to see if Spalding University is closed or delayed.
If Spalding University is on a delayed schedule and your appointment is scheduled during the closed time, you will be contacted by phone to reschedule your appointment.
If Spalding University closes before your appointment time, you will be notified by phone to reschedule your appointment. A message will be left if an answering machine picks up.
Please make sure that we have your current phone number in our system. (You can call Deborah Pierce, Clinic Administrative Assistant, at (502) 792-7011 to verify your phone number.)
The most accurate Spalding University closing and delay information is available from the following sources:
• Spalding University Web site
• Spalding University Inclement Weather Line: (502) 585-7102
• E2 Campus Alert System: Have alerts delivered by text, phone or e-mail. You can register online here
• News media: Stations have the information, but typically they cannot report details. If you hear about scheduling changes on the news, it is best to check one of the official sources listed above.